API Reference

Upload Case

post
https://app.docsumo.com/api/v1/upload-service/agents/casetype/case

Creates a new case for the specified case type, or updates an existing one, and optionally uploads files.

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Body Params
string
required

The unique identifier of the case type to create the case under. The case type must exist and not be disabled. You can obtain this value from the List Agents endpoint.

files
array of files

One or more files to upload to the case. Omit this field to create or update a case without uploading files.

files
string

The unique identifier of an existing case to use instead of creating a new one. If omitted, a new case is created.

string

An external reference ID for the case from your system. Use this to map the case to a record in your own application.

string

Display name for the case.

string

The stage to assign to the case on creation. You can obtain stage IDs from the Get Case Type Details endpoint.

string

The user ID to assign the case to.

string

The document type for the uploaded files.

string
enum
Defaults to true

Whether to trigger the case type's workflow after the upload completes. Defaults to true.

Allowed:
Headers
string
required

API key used for authentication. You can find your API key in your account settings.

Responses

Updated 26 days ago

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Updated 26 days ago