Run Case Workflow

Triggers the workflow associated with a case type for a specific case.

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Executes the workflow attached to the specified case type for the given case. Use this endpoint to process or re-process a case using the current workflow configuration.

This is useful when you want to:

  • Run the workflow for a case for the first time.
  • Re-process a case after updating its fields, stage, or documents.
  • Refresh a case after the workflow configuration has been modified.

The endpoint returns a success message once the workflow has been triggered. The workflow itself may continue to run asynchronously after the response is returned.

Path Params
string
required

The unique identifier of the case type this case belongs to. You can obtain this value from the List Agents endpoint.

string
required

The unique identifier of the case to run the workflow for. You can obtain this value from the List Cases endpoint.

Headers
string
required

API key used for authentication. You can find your API key in your account settings.

Responses

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