Webhook URL

1. What is a webhook URL?

A webhook URL is an endpoint that receives real-time notifications or data from Docsumo when specific events occur. It allows you to integrate Docsumo with other systems or applications.

2. How do I set up a webhook URL?

Set up a webhook URL by configuring it in the webhook settings section of the Docsumo platform. Enter the URL where notifications should be sent and specify the events to trigger the webhook. Detailed instructions are available at: Setting Up a Webhook URL.

3. What events can trigger a webhook?

Webhooks can be triggered by events such as document uploads, status changes, and data processing updates. Choose the events relevant to your integration needs. Information on available events is provided at: Webhook Events.

4. How do I test my webhook URL?

Test your webhook URL by sending test notifications from the Docsumo platform to verify that the endpoint is receiving and processing data correctly. Detailed testing instructions are available at: Testing Your Webhook URL.

5. What should I do if my webhook is not receiving data?

If your webhook is not receiving data, check the URL configuration, verify that the endpoint is reachable, and review any error logs for troubleshooting. More information is provided at: Troubleshooting Webhooks.

6. Can I use multiple webhook URLs?

Yes, you can configure multiple webhook URLs if you need to send notifications to different endpoints. Set up each URL and specify the events for each webhook. Instructions are available at: Using Multiple Webhook URLs.

7. How can I secure my webhook URL?

Secure your webhook URL by using HTTPS, validating incoming requests, and implementing authentication mechanisms. Ensure that only authorized systems can send data to your webhook endpoint.

8. What are the common issues with webhooks?

Common issues include incorrect URL configuration, network connectivity problems, and authentication errors. Address these issues by reviewing settings and logs. Troubleshooting tips are available at: Common Webhook Issues.

9. How do I handle webhook data?

Handle webhook data by parsing the incoming payload and processing it according to your application’s requirements. Implement proper error handling and logging to manage data effectively.

10. What format is the data sent to the webhook URL?

The data sent to the webhook URL is typically in JSON format, containing event-specific information. Review the payload structure and data fields in the documentation. More details are provided at: Webhook Data Format.

11. Can I configure retries for failed webhook notifications?

Webhook configurations may include options for retries in case of failed notifications. Check the documentation for details on retry mechanisms and how to configure them.

12. How do I update or change a webhook URL?

Update or change a webhook URL by accessing the webhook settings section and modifying the existing URL. Ensure that the new URL is correctly configured and tested.

13. What is the maximum payload size for webhooks?

The maximum payload size for webhooks may be limited by the platform’s settings. Check the documentation for specific limits and ensure that your webhook endpoint can handle the payload size.

14. How can I monitor webhook activity?

Monitor webhook activity through logs and reporting tools provided by Docsumo or your application. Review logs for successful notifications and errors. More information is available at: Monitoring Webhook Activity.

15. How can I get support for webhook issues?

Contact Docsumo’s support team through the platform’s support options or refer to the documentation for troubleshooting guidance on webhook-related issues. Detailed support information is available at: Support for Webhook Issues.