API, Web and Email Upload Limits

The details on document type web, API and email limit:

1. Upload from Web app

• Size per file: 25mb
• No of pages: 20 per document
• No of the documents per upload: 100
• File Extension: [png, jpeg, jpg, pdf, tiff, tif, xlsx (only for profit and loss, rent roll and balance sheet doc type)]

2. API upload

• Size per file: 25mb
• No of pages: 20 per document
• No of the documents per API call: 1
• File Extension: [png, jpeg, jpg, pdf, tiff, tif, xlsx (only for profit and loss, rent roll and balance sheet doc type)]

3. Email

• Size: Total size of email should be less than 25mb with attachments
• No of the documents per email: 100
• No of pages per document: 20
• File Extension: [png, jpeg, jpg, pdf, zip, tiff, tif]

1. All archive documents are unzipped and the only files with extension png, jpeg, jpg, pdf, tiff are uploaded.
2. No of documents per API call is calculated after unzipping all the files.
3. Higher no of page is supported if split is enable on document type.
4. The file needs to be added as an attachment, not pasted as an image.
5. Attachment having less than 5kb are not considered.

For all the files not uploaded, you will receive an email with details on the same email that was used to send the documents.

Here is a sample email:

Error Message on email:

1. image_less_than_5kb
2. invalid_file_type: If the file is not one of the supported extensions.
3. file_limit_exceeded: More than 100 files per email.

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Important

1. For email, images (files with extension png, jpeg, jpg, tiff) less or equal to 5kb are not uploaded as these are signature icons or other icons.
2. For email, if the document are pdf files no size check is carried out. Any file more than 0kb and less than 25mb is uploaded.
3. If documents with more than 20 pages are uploaded, we process these document but the data extraction is carried out for the first 20 pages and the same pages are pushed to the review queue.