Temporary token and token expiry

1. What is token expiry?

Token expiry refers to the process where authentication tokens have a set validity period after which they expire and require renewal or re-authentication.

2. How do I manage token expiry settings in Docsumo?

Manage token expiry settings by configuring the token expiration period in the security settings section of the admin panel. Detailed instructions are available at: Token Expiry Settings.

3. What happens when a token expires?

When a token expires, users may be required to re-authenticate to obtain a new token. This ensures ongoing security and prevents unauthorized access.

4. Can token expiry settings be customized?

Yes, token expiry settings can be customized based on your organization’s security requirements. Adjust the expiration period to balance security and user convenience.

5. How do I renew an expired token?

Renew an expired token by re-authenticating or using the token refresh mechanism provided by Docsumo. Follow the instructions for obtaining a new token. More details are provided at: Renew Expired Token.

6. What are the security benefits of token expiry?

Token expiry enhances security by limiting the lifespan of authentication tokens, reducing the risk of unauthorized access if a token is compromised.

7. How can I monitor token expiry and renewal activity?

Monitor token expiry and renewal activity through security logs and reports in the admin panel. Review the logs for details on token usage and renewal events.

8. What should I do if users experience issues with token expiry?

Address token expiry issues by checking the expiration settings, ensuring proper token renewal processes, and providing support to users facing difficulties.

9. How do token expiry settings impact user experience?

Token expiry settings can impact user experience by requiring re-authentication at regular intervals. Balance security needs with user convenience to ensure a positive experience.

10. Can token expiry settings be enforced for specific user groups?

Yes, token expiry settings can be enforced for specific user groups based on security needs. Configure settings in the admin panel to apply different policies as needed.

11. How do I update token expiry settings?

Update token expiry settings by modifying the configuration in the admin panel and applying changes to ensure that the new settings are enforced.

12. Are there any limitations to token expiry?

Limitations may include potential user inconvenience and the need for regular updates to token management processes. Review the documentation for any specific limitations.

13. How can I get support for token expiry issues?

Contact Docsumo’s support team for assistance with token expiry issues or consult the documentation for troubleshooting tips. Support information is available at: Token Expiry Support.