Unable to complete authentication

This page outlines common reasons why integration authorization may fail.

  1. You Did Not Approve All Required Permissions
    Ensure you approve all the permissions requested during the setup process. Missing permissions can block the integration.

  2. You Clicked Cancel During the Authorization Process
    Restart the authentication process and ensure you complete all steps without cancelling.

  3. Your Account Lacks Permission to Connect External Apps
    Check if your account settings or administrator policies allow connecting third-party apps. If restricted, contact your admin for assistance.

  4. Your Authentication Token is Expired or Revoked
    Reauthenticate the integration to generate a new token. Tokens may expire over time or be manually revoked.

  5. Your Browser Settings Block Third-Party Cookies
    Enable third-party cookies or add exceptions for authentication domains like accounts.google.com.

By addressing these common issues, you should be able to resolve most authentication failures.