Export failure

This page outlines common reasons why data exports made from Docsumo may fail.

"If data isn't exporting according to your configured export triggers, you can test the triggers to identify any export failures. The test may fail with the reason 'Unable to export,' as shown in the screenshot below."

These export errors may be occurring due to the authentication and permission issues:

  • Revoked Permissions: The platform loses permission to access the spreadsheet after setup.
  • Edit Restrictions: The spreadsheet may have edit restrictions or be owned by a different account.