What are Workflows?

Workflows in Docsumo help you automate document processing — from ingestion to data extraction, validation, and export — without needing to manually trigger each step.

Instead of processing each document individually, you can build automated flows that handle multiple operations seamlessly.
For example:

  • Extract invoice data from email attachments
  • Match invoices with purchase orders
  • Validate extracted data before export

Each Workflow defines a sequence of connected steps, where each step performs a specific function such as document upload, extraction, classification, validation, or routing.


Why Use Workflows?

Workflows make document automation:

  • Systematic: Standardize how documents are processed and reduce manual errors
  • Faster: Automatically handle repetitive multi-step document tasks
  • Smarter: Use AI to classify, extract, and validate data intelligently
  • Integrated: Connect inputs and outputs via API or email ingestion

With Workflows, you can design, test, and run your document processes exactly how your business needs them — all within Docsumo.


Key Terms

TermDescription
WorkflowA series of connected actions (steps) that automate document processing.
RunA single execution of a workflow — when it processes one or more documents.
TemplateA pre-built workflow for a specific use case like invoice matching, lending, or document classification.
Custom WorkflowA workflow built from scratch to fit your unique business process.

Where to Find Workflows

  1. Go to the left-hand sidebar in the Docsumo app.
  2. Click on Workflows — you’ll see three sections:
    • All Workflows: Displays all workflows you’ve created
    • All Runs: Shows execution history and status of workflow runs
    • Templates: Browse pre-built workflow templates by use case

Creating Your First Workflow

You can start in two ways:

  1. Create Workflow: Build a new workflow from scratch (Custom Workflow)
  2. Use Template: Select from ready-to-use workflows like SMB Lending or Document Processing

After choosing an option, you’ll enter the Workflow Builder — a visual interface for connecting workflow blocks and defining your process.