Overview and Views

Case Overview

The Case Overview page is the main workspace for reviewing a case, checking validations, collaborating with your team, and taking action with AI tools. It brings together case details, documents, validations, tasks, request forms, activity history, and settings in one place.

On this page, you will mainly work with:

  • The top header and action bar
  • The Overview tab
  • The Validation tab
  • The right-hand activity sidebar

Depending on your case-type settings, some sidebar tabs may be hidden.

Header Actions

At the top of the page, you can:

  • Go back to the case list
  • View the case name
  • Add more documents to the case
  • Open the latest workflow run
  • Download case output from the Overview tab
  • Download validation output from the Validation tab

Download Options

From the Overview tab, you may be able to download:

  • CSV
  • JSON
  • Workflow export block outputs such as CSV, XLSX, or JSON

From the Validation tab, you can download the validation output as an XLSX file.

Overview Tab

The Overview tab is the default landing page for a case. It gives you a quick summary of the case and access to all case files.

Case Summary

The Case Summary section shows:

  • Case name
  • Assigned user
  • Created date
  • Stage
  • Workflow state
  • Approval status

From this section, you can:

  • Change the case stage
  • Open pending approvals
  • Check whether the workflow is running, completed, or failed
  • Open the failed workflow run directly when the workflow is in an error state

Document Checklist

The Document Checklist shows all documents attached to the case.

Here, you can:

  • Expand or collapse the checklist
  • Refresh the document list
  • Switch between grouped view and flat view
  • Review required and optional document groups
  • Open documents
  • Review unclassified documents

When one or more documents are selected, you can also:

  • Rename a document
  • Change document type
  • Retry processing
  • Delete documents

Copilot Uploads

If enabled, the Overview tab also includes a Copilot Uploads section.

This section shows files uploaded through Copilot, generated artifacts, and other AI-related files attached to the case.

You can:

  • Expand or collapse the section
  • Refresh the list
  • Switch between grouped and flat view
  • Open uploaded files
  • Download uploaded files

Validation Tab

The Validation tab shows the validation output for the case.

This tab helps you review validation tables, spot stale results, and turn findings into collaborative actions.

On this tab, you can:

  • Review validation tables and preview data
  • Refresh validations when the page shows stale data
  • See when a workflow is still running and validations are not yet updated
  • Download validation output as XLSX

Validation Comments

If Show Comment on Validation Table is enabled in settings, validation tables show comment icons.

This lets you:

  • Attach a validation table directly to a Copilot comment
  • See existing comments linked to a validation table
  • Delete linked comments from the validation table popover

This is useful when handing off issues to teammates, Docsumo Support, or Sumo AI.